This Cookie Policy explains how PACK VISION COMPANY LIMITED ("we", "us", or "PackVision") uses cookies, browser storage, and similar technologies on the website packvision.vn and the PackVision web dashboard (collectively, the "Service"). It should be read together with our Privacy Policy.
1. What Cookies and Browser Storage Are
Cookies are small text files that a website stores in your browser. PackVision also uses other browser storage, including local storage, cache storage, and a service worker cache, to keep you signed in, remember your language, and let the dashboard behave like an installed app.
2. Categories We Use
2.1 Strictly Necessary
| Cookie or storage | Purpose |
|---|---|
| Session and refresh cookies | Keep you signed in and securely renew your session while you use the dashboard. |
| Active organization | Remember which organization you are currently working in when you belong to more than one. |
| Security and routing | Protect the Service against abuse and deliver requests reliably through our network. |
These are required for the Service to function. They cannot be turned off inside PackVision.
2.2 Preferences
- Language: a one-year cookie remembers whether you chose English or Vietnamese, so pages load in your language on your next visit.
2.3 App Installation and Offline Support
- Service worker and cache storage: allow the dashboard to be installed on your phone or computer, open faster, and show an offline notice when your connection drops. Cached app files contain interface code and images only — never your order records or video.
2.4 Diagnostics
- Error monitoring: when a page crashes or fails to load, we record technical details such as the page address, browser version, and error message so we can fix the problem. These records never include your password or your video.
3. What We Do Not Use
- We do not use advertising, profiling, or cross-site tracking cookies.
- We do not sell or rent cookie data to anyone.
- We do not use cookies to access, index, or analyze the video recordings stored on your local computer.
4. Third-Party Services
Some parts of the Service rely on third-party providers, for example our hosting, security, and error-monitoring partners. These providers may set their own technical cookies that are strictly necessary to deliver the page you requested. If you follow a link to an external website (for example a payment or invoicing page), that website is governed by its own cookie policy.
5. Managing Cookies
You are in control of cookies on your device:
- Browser settings: you can view, block, or delete cookies for
packvision.vnat any time. - Signing out: signing out ends your session and clears your sign-in cookies.
- Clearing site data: removing site data also deletes the installed app's cached files. If the app stops opening correctly afterwards, reinstall it from your browser.
- Do Not Track: we do not track you across other websites, so there is no cross-site activity to limit.
Important: Blocking strictly necessary cookies will sign you out and prevent you from reaching the dashboard. Browser storage must also be allowed for the installable app and offline notice to work.
6. Changes to This Policy
We may update this Cookie Policy when our Service or legal obligations change. The updated version is published on this page with a new "last updated" date.
Contact Us
If you have questions about this Cookie Policy or about the data we store in your browser, contact us:
- Email: support@packvision.vn